Testimonials

YachtCare customers have something to say...

"One of the most important things any boat owner wants is reliable service. And that is why I have had YachtCare service my yacht for over ten years. To me the word reliable means:

• Solid technical expertise in all systems. There is nothing more frustrating than to have a technician on board that only knows one system, or doesn’t know how one system relates to another. YachtCare provides seamless technical expertise for any problem you might have.
• Availability when you need the help. When you have a problem and you need to leave day after tomorrow you won’t find many yacht service vendors that will rally to your schedule. YachtCare does.
• Honesty in all transactions. There is nothing worse than wondering what the real story is on any repair or diagnosis that has been done. And when you are out there and something goes dreadfully wrong it is most likely lack of truthfulness that sits at the root of your problem. YachtCare always tells me the truth no matter how much I don’t like it.
• Fair and reasonable prices. Any time, over the last ten years, that I have spot checked a price against what YachtCare has given me I am pleased with what I have found. YachtCare needs to make a profit. And they make a profit through reasonable and competitive pricing.
• Familiarity with the vessel. There is a direct correlation between what it will cost to do your repair and familiarity with the vessel. With YachtCare, each technician knows my boat, inside and out. So there is no ramp-up time I need to pay for. "

"I consider the men and women of YachtCare to be part of my crew. That’s because they provide me with reliable service I can count on and, over the years, they have become my friends. I highly recommend you consider what they can do for you."

Richard Perry
m/v Grace
Elliott Bay Marina

"We have relied on the services of YachtCare for ten years. Jim Brown and the YachtCare team have consistently provided superior service in all aspects of the maintenance and repair of our boats. We cruise year-round from the South Sound to the Discovery Islands in British Columbia. We always travel with very young children. We are often in very remote areas where it is essential that our boat be in top operating condition, with all of the mechanical, electronic, and safety equipment fully operational. The YachtCare team uses the same care in maintaining and servicing our boat that they would use if their own families were going to use the boat.

They are experts in all of the systems on the boat, including the hull and structure. With their emphasis on preventative maintenance, they often spot trouble before it can become an operational issue while we are away from our home port at Elliott Bay Marina. On the few occasions where we have had a problem come up while we have been cruising, the entire YachtCare team has done its utmost to help ensure that we have the help we need from reputable yards and suppliers near our location, including a willingness to travel to wherever we are to help make sure we can continue our cruise or make the run home safely.

For routine maintenance or when repairs are needed, we can count on YachtCare to do the job right the first time with reliable parts and materials and reasonable costs. The Nouvrania tender and motor we bought through Yacht Care has added immensely to our cruising pleasure and is truly a lifeboat capable of handling our entire crew in all but the most extreme weather conditions. From our perspective, YachtCare is a critical ingredient in our ability to enjoy cruising the inland waters of Washington and British Columbia. Jim and his entire team have consistently provided us with courteous, thorough, expert, and cost effective service."

Eric Eberhard
Elliott Bay Marina

"My wife and I purchased a used Nordic Tug five years ago. We are not handy, and do no repair work of our own. Consequently, YachtCare has been our 'go to' group for everything from a burned out light bulb to the installation of a new refrigerator. They also handle all the routine maintenance on our boat. They always carefully explain, in terms we can understand, the work that needs to be done. They patiently lay out the options, too, including cost and all other variables. The work they do is first rate, and there are no surprises. It has been a pleasure to deal with such professionals!"

Tad Seder, Seattle

"YachtCare is my first line of defense!"
John Crane, Seattle

"YachtCare is efficient, responsive, and professional, and they never overcharge me."
Larry Enselman, Seattle

"I'm extremely satisfied with the way they keep me advised of needed repairs. And most of all, they always provide me with a cost estimate prior to doing any work."
Ray Biggs, Seattle

"YachtCare service is great, and they're always willing to suggest ways I can do things on my boat for preventative maintenance. . .and to save money"
Ron Powell, Redmond

"YachtCare does a lot of work for me, and I'm very happy with their service. Plus they're all easy to get along with, it's a very positive experience."
Larry Killinger, Seattle